Resolution Method 4 - Verify that the Full Mailbox Access permission isn't assigned through a security group
For more information, see Conflicting permission sets when working with shared or delegated folders. Make sure that Full Access and Outlook Delegate permissions aren't granted at the same time.
#Outlook 2016 archive emails how to
For more information about how to grant the Full Access permission, see Use the EAC to assign permissions to individual mailboxes. When they have the Full Access permission, automapping automatically displays the primary and online archive in Outlook Web App and Outlook. If a user needs full mailbox access to another user's primary and archive mailboxes, you must grant them the Full Access permission. Resolution Method 3 - Verify that Full Access permission is correctly granted
For more information about how to use the Microsoft 365 Admin center, see Resolve license conflicts.įor more information about license requirements, see Outlook license requirements for Exchange features. To verify the license type that is assigned to the affected user, open the Microsoft 365 admin center, and examine the user's license type. Resolution Method 2 - Verify that the correct license type is assigned to OfficeĪ Microsoft 365 Apps for enterprise license is required for archive mailboxes. If you installed Office by using the Windows Installer (MSI), see Outlook and Outlook for Mac: Update File Versions. If you used Click-to-Run (C2R) to install Office, see Update history for Microsoft 365 Apps (listed by date). For more information about how to determine the installed Outlook version, see What version of Outlook do I have.ĭetermine whether there is a more recent version of Outlook available. To verify that your installation is up to date:ĭetermine the version of Outlook that is installed. Resolution Method 1 - Verify that your installation of Outlook is up to date The Exchange Online Archive mailbox isn't displayed in the Microsoft Outlook client.
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